Frequently Asked Questions

No, for much of the site: the panchang, the horoscope of each Moon sign, the muhurta finder, kundali matching and a birth chart report work without one. You need an account to save charts and matches, to consult an astrologer, to keep a wallet and to buy a plan.

Press Sign Up at the top of any page and give your name, email address and a password. Where the sign-in page shows a Mobile OTP tab, you can also sign up with your mobile number and a code sent by SMS. The guide walks through each step.

On the sign-in page, press Forgot your password? and type your email address. We send you a link to choose a new password; it works once, for an hour. If the site cannot send email just now, the page shows the support address to write to.

So that a link to reset your password reaches you, and so that we can tell you about your payments and your plan. Open the link we email you; if it did not arrive, ask for it again on your account page.

Yes, where the sign-in page shows a Mobile OTP tab. Type your number, press Send code and type the code from the SMS. You can add a mobile number to an existing account on your account page.

Use the language menu (the globe) at the top of any page. The site is offered in English and thirteen Indian languages, including Urdu. In the app, choose the language in your profile.

Yes. Sign in to the app with the same email and password or mobile number, and you see the same wallet, plan and consultations. The app keeps the birth profiles you add in it on your phone; charts saved on the website are listed on the website's dashboard.

A Janma Kundali is your Vedic birth chart: the sky at the moment and place of your birth, worked out from your date, time and town of birth. It places the planets in the twelve signs and the twelve houses, and every reading on the site starts from it. Make yours on the Birth Chart page.

The planets' positions are calculated from an astronomical ephemeris for the exact moment and place of birth, with the birth place's own time zone, including old clock changes. The Birth Chart page names the engine in use. What matters most is your own data: a birth time a few minutes out can change the rising sign and the houses.

Both are sidereal: they measure the signs from the stars, and differ in the ayanamsa, the starting point they use. Lahiri (Chitrapaksha) is the most widely used in India, and our reports are worked out with it. KP (Krishnamurti Paddhati) uses its own ayanamsa and house cusps; the detailed report includes a KP section worked out that way.

Yes, but give the closest time you can. The planets' signs change slowly, so most of them will be right; the rising sign, the houses and the dasha periods depend on the time and may not be. The horoscope of your Moon sign and the panchang do not need a birth time.

Yes, when you are signed in: a chart you make is saved to your account and listed under My Birth Charts on your dashboard. Your plan decides how many you can save each month; if this month's are used, you still get the report, but the chart is not saved.

The basic report has the chart, the planets, the houses, the dasha periods, the yogas and doshas and their readings. The detailed report, which comes with a plan, adds the divisional charts, planetary strength, the annual chart, the timing of events and more. See Premium Plans for what each plan gives.

The horoscope of a Moon sign is the same for everyone born with the Moon in that sign. When you are signed in and have a saved chart, the Today's Horoscope card on your dashboard gives your own reading: it takes in your birth star and the dasha you are running.

A muhurta is an auspicious time chosen for an important beginning, such as a marriage, a griha pravesh or buying a vehicle. The Muhurta finder looks at each day in the dates you choose, scores it for that activity, closes the periods the texts close to it, and lists the best windows of each good day.

The panchang day begins at sunrise, and sunrise, sunset and the times of the day depend on where you are. Search for your town on the Panchang page, or press Detect, so the times are your own.

Rahu Kalam is a part of each day, about an hour and a half long, that is traditionally avoided for starting anything important. Its time changes with the weekday and with your town's sunrise and sunset; the Panchang page shows it for your place.

Kundali Matching compares two births by the eight kootas of Ashtakoota (Gun Milan) and gives a score out of 36, says which doshas are formed and whether they are cancelled, and what the total means. Signed in, you can press Save to my account to keep the match.

Mangal Dosha is formed when Mars stands in certain houses from the rising sign, the Moon or Venus. It is often cancelled — for example by Mars in its own sign — and the report says whether it is formed, whether it stands, and from where. In matching, it is at ease when it stands in both charts or in neither.

When you are signed in with a saved chart, yes: Remedies are given only for the planets that are weak in your chart, and a gemstone only where your chart allows it. Without a chart you see the general remedies of each planet, marked as general.

Only one your chart allows. The detailed report lists the stones that suit your chart and the ones to avoid. A stone is a remedy, not a substitute for advice from a doctor or other professional; consult an astrologer before wearing one.

You need a plan that includes consultations — Premium Plans says which do — and money in your wallet. Then open Chat, choose an astrologer who is online and press Chat — or Voice or Video, where that astrologer takes calls. The consultation begins when the astrologer accepts.

By the minute, at the astrologer's rate shown beside their name. Each minute is taken from your wallet as it begins. Nothing is charged while you wait for the astrologer to accept, and nothing if they decline or do not answer.

The consultation ends. You can add money and start a new one. You are never charged more than your wallet holds.

Yes, where you see Voice or Video beside an astrologer: they take calls and the site offers them. Your browser or the app asks for the microphone (and the camera) before the request is sent. A call is charged by the minute like a chat, at the astrologer's call rate.

An astrologer marked AI is answered by an artificial intelligence, not a person. The first message of the chat says so and what it costs. It reads from your own chart when you give your birth details, and it does not replace a doctor, lawyer or financial adviser.

Yes, in your history in the app. Each consultation shows when it was, how long it lasted and what it cost, and every charge is also listed under Wallet history on your account page.

On your dashboard, find the Chat Wallet card, choose an amount and press Add Funds. Pay on the payment company's page with any of the ways shown.

The ways shown when you pay: UPI, cards, net banking and wallets, through our payment partners. Your card and UPI details go to the payment company's own page, never to us.

Wait a few minutes: we ask the payment company about every payment ourselves, so a payment that went through is added even if you closed the page. If it has not arrived after an hour, write to us through the contact page with the date and the amount.

Refunds follow our Refund & Cancellation Policy. A refund goes back to the way you paid. Money you added to your wallet can be refunded only while it is still in your wallet.

A plan gives you more for a period — for example consultations with astrologers, the detailed birth chart report, more saved charts and personal readings each month. See Premium Plans for each plan. It is one payment for one period: it starts when the payment is confirmed and does not renew by itself.

Press Cancel plan on your account page. Nothing more is taken from you, and the plan runs until the end of the period you paid for.

The panchang, the horoscopes of the Moon signs, the muhurta finder, kundali matching, the basic birth chart report and the Learn Astrology pages. Consulting an astrologer needs a plan that includes consultations; a plan also adds to the rest.

Apply on the astrologer registration page, or, if you already have an account, on Become an Astrologer. Give your experience, specializations and languages, your photo, an ID proof and your payout details. Our team reviews every application.

Once you are approved, you are listed among the astrologers on the Chat page with your photo, languages, experience, rating and rate. Those who are online are listed first, and customers can ask only an astrologer who is online: set your presence to Online in your console.

On your profile, under Consultation modes: a rate per minute for chat, and for voice and video calls where the site offers them.

Your share of a consultation is what the customer paid less the site's commission, which our team sets. It is recorded for each consultation when it closes, and shown on your Earnings page.

Our team pays what you are owed to the UPI ID or bank account in your payout details. Each payout is listed on your Earnings page with its reference; if a transfer fails, the amount is owed to you again.

Your birth details are used to work out your charts and readings and are kept with your account. We do not sell them. Our Privacy Policy says what we keep and why.

On your account page, press Delete account and confirm with your password (or, for an account that signs in only with a mobile number, with a code sent to it). Everything in your account is deleted and cannot be brought back. Our account deletion page says what is deleted and what is kept.